Gaming Field Service Technician - Travel-Ready

Aristocrat; Gary (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician to install, troubleshoot, and maintain gaming machines and related equipment across the United States and Canada. This entry-level role includes a robust training program over six months and requires a clean driving record and willingness to travel.

You will join a people-first culture, work to keep customer casinos running smoothly, and report service activities using field management tools.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Must be 21+ years old and have a valid driver’s license.
• Willing to travel up to 30% regionally/nationally.
• Able to learn and follow safety guidelines and procedures.
• Strong problem solving and customer communication skills.

Responsibilities

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergencies.
• Complete Pre-Site Surveys and follow schedules for service activities.
• Maintain inventory accuracy and follow parts inventory process.
• Report trends, needs, and service challenges to improve operations.

Skills

Problem solving

Customer service

Communication

Self-motivation

Organizational skills

Education

High school diploma or GED

Job description

Aristocrat Gaming is seeking a Field Service Technician to install, troubleshoot, and maintain gaming machines and related equipment across the United States and Canada. This entry-level role includes a robust training program over six months and requires a clean driving record and willingness to travel.

You will join a people-first culture, work to keep customer casinos running smoothly, and report service activities using field management tools.