Field Service Technician - Gaming Machines & Installations

Aristocrat; City of Batavia (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician to support casino customers by installing, troubleshooting, maintaining, and removing gaming machines and controllers. This entry-level role includes a robust six-month hands-on and virtual training program.

You will travel across the United States and Canada, performing service activities, responding to requests, and maintaining parts inventory. A high school diploma, clean driving record, and ability to lift 50 pounds are required.

Qualifications

• High school diploma or GED required.
• 21+ years of age.
• Valid driver’s license with clean driving record; gaming license as required.

Responsibilities

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergencies.
• Travel to customer sites and complete service activities.
• Document service activities and report trends or challenges.

Skills

Customer focus

Self-starter

Problem solving

Communication

Organizational skills

Adaptability

Education

High school diploma or GED

Job description

Aristocrat Gaming is seeking a Field Service Technician to support casino customers by installing, troubleshooting, maintaining, and removing gaming machines and controllers. This entry-level role includes a robust six-month hands-on and virtual training program.

You will travel across the United States and Canada, performing service activities, responding to requests, and maintaining parts inventory. A high school diploma, clean driving record, and ability to lift 50 pounds are required.