Gaming Field Service Tech II – On‑Site Install & Support

Light and Wonder International, Inc.; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Paid holidays

PTO

401(k) plan

Uniforms provided

Shoes provided

Company vehicle

Mobile phone

Job summary

Light & Wonder is seeking field service professionals to support casino gaming machines, primarily in Queens, NY, with travel to Philadelphia, CT, and NJ as needed. You will handle service, installation, and preventive maintenance, working Tuesday through Saturday 7:00am to 3:30pm, in a role focused on customer satisfaction and technical excellence.

No prior industry experience required, with full company support, uniforms, tools, a company vehicle, and a comprehensive benefits package including

Qualifications

• Must have a high school diploma or equivalency.
• Must be at least 21 years of age.
• Mechanical or electronics experience preferred.
• Casino knowledge/experience a plus.

Responsibilities

• Provide an uncommon customer experience using your technical skills.
• Communicate the value of our services and match products with customer needs.
• Build and maintain strong, long-lasting customer relationships.
• Solve your customers' challenges the first time, owning it.

Skills

Customer service

Mechanical experience

Electronics experience

Education

High school diploma or GED

Job description

Light & Wonder is seeking field service professionals to support casino gaming machines, primarily in Queens, NY, with travel to Philadelphia, CT, and NJ as needed. You will handle service, installation, and preventive maintenance, working Tuesday through Saturday 7:00am to 3:30pm, in a role focused on customer satisfaction and technical excellence.

No prior industry experience required, with full company support, uniforms, tools, a company vehicle, and a comprehensive benefits package including