Field Service Tech II – Casino Gaming Devices

lnw; New York (NY); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

Paid time off

Uniform and shoes

Job summary

Light & Wonder is seeking field service professionals to support customers in Queens, NY, with potential travel to Philadelphia, CT and NJ. Shift: Tue–Sat 7:00am–3:30pm.

No prior industry experience required; full tools and training provided, plus uniforms, a company vehicle, health benefits, and paid time off. You will handle service break-fix, installations and preventative maintenance, learning about gaming terminals, IT communications, and software while delivering top customer service and

Qualifications

• Must have a high school diploma or equivalency.
• Must be at least 21 years of age, as required by law.
• Mechanical or electronics experience preferred.
• Casino knowledge/experience a plus.

Responsibilities

• Provide an uncommon customer experience using your technical skills.
• Communicate the value of our services and match products with customer needs.
• Build and maintain strong, long-lasted customer relationships.
• Solve your customers' challenges the first time, owning it.

Education

High School Diploma or Equivalent

Job description

Light & Wonder is seeking field service professionals to support customers in Queens, NY, with potential travel to Philadelphia, CT and NJ. Shift: Tue–Sat 7:00am–3:30pm.

No prior industry experience required; full tools and training provided, plus uniforms, a company vehicle, health benefits, and paid time off. You will handle service break-fix, installations and preventative maintenance, learning about gaming terminals, IT communications, and software while delivering top customer service and