Game‑Day Retail Associate — Fan Experience

Fanatics Commerce; Miami (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Fanatics Commerce in Miami, FL is seeking a Retail Associate to deliver exceptional fan experiences and drive sales on game days and events. You will greet fans, make product recommendations, and process transactions using our Fanatics POS.

Maintain store standards, present a professional appearance, and contribute to a positive brand image. Ideal candidates are 18+, with retail or hospitality experience, and flexible schedules including evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• Retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, home games, and events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move, lift up to 25 pounds.
• Professional appearance and positive representation of Fanatics brand.

Responsibilities

• Greet fans and ask questions to enhance shopping experience.
• Make recommendations based on observations and conversations.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and stockroom standards with attention to detail.
• Process sales transactions via Fanatics POS.
• Perform additional responsibilities as directed by the management team.

Skills

Customer service

Communication

Teamwork

Flexibility

Attendance

Stand/walk for shifts

Education

High school diploma or equivalent

Job description

Fanatics Commerce in Miami, FL is seeking a Retail Associate to deliver exceptional fan experiences and drive sales on game days and events. You will greet fans, make product recommendations, and process transactions using our Fanatics POS.

Maintain store standards, present a professional appearance, and contribute to a positive brand image. Ideal candidates are 18+, with retail or hospitality experience, and flexible schedules including evenings, weekends, and holidays.