Game-Day Operations Assistant, Part Time

Kennesaw State University; Kennesaw (GA); On-site; USD 18,000 - 23,000; Part time

Job summary

Kennesaw State University in Kennesaw, GA seeks a Game-Day Operations Assistant (Part Time) to support athletic events. You’ll help with event setup/teardown, ticketing, crowd control, and fan services to enhance the game-day experience.

Ideal candidates have a high school diploma, willingness to obtain First Aid/CPR, and availability evenings/weekends. The role emphasizes safety, teamwork, and reliable operation of facilities during events.

Qualifications

• High school diploma or equivalent.
• Preferred First Aid/CPR certification or willingness to obtain.
• Basic knowledge of athletic equipment handling.

Responsibilities

• Assists with event setup and tear-down of equipment, signage, and facilities.
• Supports in game-day operations including ticketing, crowd control, and customer service.
• Performs routine maintenance and cleanliness tasks of athletic facilities.
• Assists with transportation, setup, and maintenance of equipment for practices and games.
• Collaborates with coaching staff to address team needs.
• Prepared to respond to emergency situations, including first aid as required.
• Interacts with fans and guests in a friendly and professional manner.
• Maintains communication with Athletics Department staff and event coordinators.
• Adheres to university, NCAA, and conference policies.

Skills

Event setup

Ticketing

Crowd Control

Customer Service

Equipment Handling

First Aid/CPR (willing)

Education

High school diploma

Job description

Game-Day Operations Assistant, Part Time

Job ID: 302577

Location: Kennesaw, Georgia

Full/Part Time: Part Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities,rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia.We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Primary responsibility is to provide support during athletic events. Plays a crucial part in ensuring the smooth and efficient operation of athletic events, contributing to the overall success and fan experience of the athletics program.

Key Responsibilities

• Assists with event setup and tear-down of equipment, signage, and facilities for athletic events, ensuring that all required materials and resources are in place
• Provides support in various game-day operations, including ticketing, crowd control, and customer service to enhance the overall fan experience
• Performs routine maintenance and cleanliness tasks to ensure that the athletic facilities are in top condition before, during, and after events
• Assists with the transportation, setup, and maintenance of athletic equipment and gear as needed for practices, games, and events
• Collaborates with coaching staff and other athletics personnel to address team needs and assist athletes in various capacities
• Prepared to respond to emergency situations, including assisting in first aid, crowd control, or evacuations as required during events
• Interacts with fans and guests in a friendly and professional manner, addressing inquiries and ensuring their needs are met to enhance their experience
• Maintains effective communication with the Athletics Department staff and event coordinators to ensure a cohesive and well-coordinated event operation
• Adheres to all university, NCAA, and conference policies, rules, and regulations, particularly as they relate to the support of athletic events

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

None

Preferred Qualifications

Additional Preferred Qualifications

Basic knowledge of athletic equipment handling and facility maintenance

First Aid/CPR certification (or willingness to obtain)

Preferred Educational Qualifications

Some college coursework or an undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Prior experience in event support, athletics, or customer service

Proposed Salary

Budgeted amount is $15.00 per hour.

Knowledge, Skills, & Abilities

Abilities

• Physical stamina and the ability to perform physically demanding tasks
• Availability to work evenings, weekends, and holidays as per the event schedule
• Able to handle multiple tasks or projects at one time meeting assigned deadlines

Skills

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect.These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel

Background Check

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf