Game-Day IT Technician (Part-Time, Flexible Hours)

Hornets-Basketball-LLC

Charlotte (NC)

On-site

USD 25,000 - 39,000

Part time

4 days ago

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Job summary

Hornets Sports & Entertainment in Charlotte, NC seeks a Part-Time IT Representative to provide hands-on support for desktop PCs, event technology, and networking during basketball games, concerts, and other events at Spectrum Center.

The role requires an Associate degree and 2 years IT experience, with flexible evenings/weekends and strong troubleshooting skills. You will work with IT Services staff and game-night teams to ensure smooth operations.

Qualifications

Associate degree in Computer Information Systems or related field, plus 2 years IT experience.
Flexible availability including evenings and weekends.
Proficiency with Windows operating systems.
Ability to diagnose and resolve technical issues quickly.

Responsibilities

Track, document, and resolve all helpdesk requests using the ticket management system.
Assist with setup, operation, and troubleshooting of statistical equipment during home games.
Provide technology support for concerts and events.
Relocate and configure computer equipment throughout the building.
Install, configure, and troubleshoot PC hardware and Windows OS.
Prepare and test game-day PC hardware before events.
Respond to security threats and implement preventative measures.
Provide general network support (TCP/IP, DNS, DHCP, LAN/WAN, wireless).
Support NBA Stats system and other video/computer platforms.
Assist media, staff, and guests with connectivity.
Work with game-night tech teams to ensure smooth operations.