On-Site Event IT Support (Part-Time, Flexible Evenings)

asmglobal; Tysons (VA); On-site; USD 34,000 - 41,000; Part time

Job summary

Capital One Hall is seeking a dependable Part-Time IT Associate to support day-to-day technology operations in a fast-paced venue environment. You will assist with computers, networking equipment, digital signage, AV systems, and other technology used during events.

Ideal candidates enjoy technology and working with people, performing hands-on support, and maintaining equipment. Schedule includes evenings, weekends, and occasional holidays, with hourly pay in the described range.

Qualifications

• High school diploma or equivalent required; IT-related education or experience preferred.
• Basic understanding of Windows computers, networking, Wi-Fi, printers, and common business applications.
• Strong troubleshooting and problem-solving skills.
• Comfortable working independently and knowing when to elevate an issue.
• Strong communication and customer-service skills.
• Ability to work in a busy event environment and prioritize multiple requests.
• Ability to lift and move IT equipment and work in various areas of the venue.
• Previous help desk, desktop support, event technology, or hospitality technology experience is a plus.
• CompTIA A+, Network+, or similar certifications are a plus but not required.

Responsibilities

• Provide first-level technical support to venue staff, event teams, and clients.
• Troubleshoot computers, printers, phones, network connectivity, Wi-Fi, and other IT equipment.
• Assist with setup, monitoring, and troubleshooting of technology used during events.
• Support digital signage, lobby displays, LED banners, and other venue technology.
• Assist with maintaining IT equipment, inventory, cables, peripherals, and other technology assets.
• Perform basic user account, workstation, and software support.
• Assist with network troubleshooting and elevate more complex network issues to the IT Manager.
• Support event-related technology requests and provide on-site assistance when needed.
• Help monitor technology systems throughout the building and report issues promptly.
• Assist with equipment installations, replacements, updates, and preventative maintenance.
• Document technical issues, solutions, and equipment changes.
• Assist with IT projects and other technology-related tasks as assigned.
• Maintain a professional and service-oriented attitude when working with employees, clients, vendors, and guests.

Skills

Troubleshooting

Customer service

Communication

Independent work

Priority management

Physical ability

Education

High school diploma or equivalent

CompTIA A+ certification

CompTIA Network+ certification

Tools

Windows OS

Networking hardware

AV equipment

Printers

Job description

Capital One Hall is seeking a dependable Part-Time IT Associate to support day-to-day technology operations in a fast-paced venue environment. You will assist with computers, networking equipment, digital signage, AV systems, and other technology used during events.

Ideal candidates enjoy technology and working with people, performing hands-on support, and maintaining equipment. Schedule includes evenings, weekends, and occasional holidays, with hourly pay in the described range.