Game Day Experience Lead

ADP, Inc.; Raleigh (NC); Sur place; USD 28 000 - 30 000; Temps partiel

Résumé du poste

UNC Athletics is seeking a Game Day Supervisor to lead premium hospitality, catering operations, and event execution for football game days. You will coordinate staff, manage logistics, and maintain guest satisfaction from setup through breakdown.

The role requires strong leadership, superb communication, and the ability to multitask under pressure. Evening and weekend hours are common on game days, and training is provided to ensure top-tier service.

Qualifications

• 1+ years of experience in event management, catering, hospitality, sports hospitality, or related industries preferred.
• Strong leadership and supervisory experience.
• Excellent communication and public relations skills.
• Exceptional organizational and time-management abilities.
• Ability to make sound decisions quickly under pressure.
• Ability to manage multiple priorities simultaneously.

Responsabilités

• Oversee all aspects of game day hospitality and catering operations.
• Study event requirements and determine the most effective execution plan.
• Coordinate event logistics, staffing, equipment, timelines, and operational needs.
• Execute events while maintaining the highest standards of service, presentation, and guest satisfaction.
• Ensure all events comply with university, local, state, and federal safety regulations.
• Manage event setup, service, and breakdown activities.
• Serve as the primary on-site leadership presence during events.
• Supervise event staff, bartenders, servers, and support personnel.
• Provide on-site training and coaching as needed.
• Foster a positive, professional, and team-oriented work environment.
• Resolve staffing challenges and operational issues in real time.
• Conduct post-event evaluations and provide feedback to staff.

Connaissances

Event management

Leadership

Communication

Public relations

Organizational skills

Microsoft Office

Outils

Microsoft Office

Description du poste

UNC Athletics is seeking a Game Day Supervisor to lead premium hospitality, catering operations, and event execution for football game days. You will coordinate staff, manage logistics, and maintain guest satisfaction from setup through breakdown.

The role requires strong leadership, superb communication, and the ability to multitask under pressure. Evening and weekend hours are common on game days, and training is provided to ensure top-tier service.