Dental Patient Experience Coordinator

Johnson Family Dental; West Saint Paul (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401k plan

Job summary

Johnson Family Dental is seeking a Patient Care Coordinator to create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You will welcome patients, assist with appointments, and help with financial arrangements for treatment.

Responsibilities include greeting patients warmly, guiding them through check-in/check-out and insurance verification, scheduling, and explaining payment options. The role emphasizes exceptional customer service and professional communication.

Qualifications

• At least one year dental office experience preferred.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills for customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a friendly atmosphere.
• Guiding patients through check-in/check-out, insurance verification, scheduling, and payment options.
• Expressing gratitude and treating all patients with respect and professionalism.

Skills

Dental office experience

Knowledge of dental terminology

Strong communication and interpersonal

Job description

Johnson Family Dental is seeking a Patient Care Coordinator to create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You will welcome patients, assist with appointments, and help with financial arrangements for treatment.

Responsibilities include greeting patients warmly, guiding them through check-in/check-out and insurance verification, scheduling, and explaining payment options. The role emphasizes exceptional customer service and professional communication.