Receptionist/Administrative Assistant

Hope Veterinary Group LLC; Stamford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A growing veterinary practice seeks a full-time Receptionist to be the friendly face of the clinic. The ideal candidate will interact with clients and their pets, manage appointments, and assist with various administrative tasks. Experience in customer service and a love for animals is essential.

Benefits

Paid time off

Qualifications

• Preferred experience in customer service (minimum 1 year).
• Preferred computer skills (minimum 1 year).
• Must be detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Interact with pets and their owners before the Veterinarian engages.
• Answer phones, take messages, and book client appointments.
• Weigh pets and prepare patient prescriptions.

Skills

Customer Service

Computer Skills

Team Player

Communication

Education

High school or equivalent

Job description

This person will interact with pets and their owners before the Veterinarian or Veterinary Technician comes out to engage the client. They are the ‘face’ of the company and must present a positive, agreeable demeanor always while communicating with the clients. The receptionist will be responsible for answering phones, taking detailed messages and booking client appointments. They must be detail-oriented and able to multitask in a high paced, challenging environment. Receptionist must be comfortable with computers and a Windows environment, monitoring our online appointment software, scanning client records and updating patient records in our online practice software. This person will need to be physically capable of walking large dogs back to the kennel and grooming areas and must have a love of animals. The applicant must be a true team player who can communicate well with others and be an asset to our growing team.

Responsibilities include but are not limited to the following:

· Weighing pets
· Talks with owner about the visit and why they are there, communicates this to Veterinarian and Veterinary Technician

· Calls owner to communicate lab results

· Prepares patient prescriptions and food orders

· Checks clients out

· Organizes patient charts and updates in practice software

· Pulls patient charts to prepare for upcoming visits

· Laundry

· Reception area floors mopped on daily-basis

· May need to assist with feeding and walking boarders and ensuring kennel areas are clean
· May need to occasionally hold an animal for Veterinarian or Veterinary Technician

Job Type: Full-time

Salary: $14.00 - $16.00 per hour

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location:

• 995 Hope St Stamford CT, 06907

About Us

COMPASSIONATE CARE

Our team first and foremost are pet lovers. We treat all our furry friends as though they were our own. Our goal is to ensure friendly and courteous service to all our pets (and their owners). We have expanded our dog boarding with our newly-fenced 1/3 acre backyard. Just a stone's throw from Darien, New Canaan, Pound Ridge and Greenwich, we also offer home visits for an additional fee.

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