Future Opening: Office Representative - State Farm Agent Team Member

State Farm Agent; Detroit (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Growth potential/opportunity for advancement

Job summary

State Farm Agent in Detroit, MI is seeking a customer service representative to provide prompt and accurate service while assisting in sales processes.

The ideal candidate should have strong communication skills, a self-motivated attitude, and experience in sales. You will work closely with the agent to meet marketing goals and develop leads while ensuring customer satisfaction.

The role offers growth potential and requires commitment to customer service and ongoing education in product knowledge.

Qualifications

• Sales experience (outside or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, and identify customer needs.

Skills

Sales experience

Excellent communication skills

Self-motivated

Detail oriented

Customer service dedication

Job description

Position Overview

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Salary plus commission/bonus.
• Growth potential/opportunity for advancement within the agency.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal and listening.
• Self‑motivated.
• Detail oriented.
• Dedicated to customer service.
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

Additional Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Detroit, MI And Help Customers With Their Insurance And Financial Services Needs, Including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.