Future Opening: Customer Service Representative – State Farm Agent Team Member

Angela Hughes; Detroit (MI); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay

Commission bonus

Paid time off

Growth potential

Experience

Descripción de la vacante

Angela Hughes's State Farm agency in Detroit, MI is hiring an Agent Team Member to deliver friendly, client-focused service and build lasting customer relationships. You will respond to inquiries, explain insurance options, and support policy processing with accuracy and care.

The role offers hourly pay plus commission/bonus, paid time off, and opportunities for growth within the agency. Candidates should be team players, detail-oriented, and licensed in Property & Casualty (and Life and Health

Formación

• Excellent communication skills (written, verbal, listening) required.
• Self-motivated and detail oriented; proactive in solving problems.
• Dedicated to customer service and able to relate to a diverse customer base.
• Licensed in Property & Casualty (must have) and Life & Health license desirable.
• Ability to work well in a team environment.

Responsabilidades

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly customer service for inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.

Conocimientos

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Relate to customers

Property & Casualty license

Life & Health license (desired)

Descripción del empleo

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive…

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills – written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: 25,000 ability to earn bonus/commission

My team’s mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Detroit, MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.