Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Fort Myers (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Valuable experience

Growth potential and opportunity for advancement

Job summary

State Farm Agent in Fort Myers is seeking a qualified Customer Service Representative to join their team. This role involves educating customers about insurance options, meeting marketing goals, and developing leads. The ideal candidate will possess excellent communication and organizational skills, have a background in sales, and be dedicated to providing remarkable customer experiences.

The position offers a salary plus commission and paths for growth within the agency. If you thrive in a fast-paced environment and are motivated to succeed, this opportunity is for you!

Qualifications

• Sales experience (preferably in outside/in-field sales).
• Successful track record of meeting sales goals.
• Excellent communication skills in various forms.
• Organizational and multi-tasking abilities.
• Ability to assess customer needs effectively.

Responsibilities

• Educate customers about insurance options using a needs-based review process.
• Work with the agent to establish and meet marketing goals.
• Develop leads and schedule appointments.

Skills

Sales experience

Excellent communication skills

Organizational skills

Self-motivated

Customer service dedication

Teamwork

Education

High school diploma or equivalent

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Use a customer‑focused, needs‑based review process to educate customers about insurance options.


• Work with the agent to establish and meet marketing goals.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Salary plus commission/bonus


• Valuable experience


• Growth potential and opportunity for advancement within the agency

Requirements

• Sales experience (outside sales, inside sales representative, retail sales associate, or telemarketing) preferred.


• Successful track record of meeting sales goals/quotas preferred.


• Interest in marketing products and services based on customer needs.


• Excellent communication skills – written, verbal, and listening.


• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.


• People‑oriented.


• Organizational skills.


• Self‑motivated.


• Dedicated to customer service.


• Able to learn computer functions.


• Ability to work in a team environment.


• Ability to multi‑task.


• Ability to make presentations to potential customers.


• Provide timely and thorough activity reports to agent.


• Ability to assess customer needs and conduct effective interviews.


• Property and Casualty license (must be able to obtain).


• Life and Health license (must be able to obtain).


• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees, and their employees are not employees of State Farm.