Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Lawrenceville (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Growth potential

Valuable experience

Opportunity for advancement

Job summary

State Farm Agent in Lawrenceville, Georgia is seeking a self-motivated individual to join their team. The role focuses on establishing customer relationships and providing prompt, accurate service regarding insurance inquiries.

The ideal candidate will possess excellent communication skills and be dedicated to improving customer experiences. The position requires the ability to obtain a Property and Casualty license, as well as a Life and Health license.

Workers can enjoy paid time off and opportunities for growth within the agency.

Qualifications

• Excellent verbal, written, and listening skills.
• Strong self-motivation and attention to detail.
• Proven problem-solving capabilities.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt and accurate customer service for insurance inquiries.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Compensation and Benefits

• Salary
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.