Furniture Gallery Sales Specialist

Navy Exchange Service Command; Norfolk (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Navy Exchange Service Command (NEX) Norfolk seeks a Specialty Sales Associate in the Furniture Gallery to showcase our brand and assist customers with tailored recommendations. You will highlight products, explain features, and promote promotions while maintaining store presentation and accuracy in transactions.

The role requires friendly, enthusiastic service, solid product knowledge, and the ability to upsell and cross-sell based on customer needs. Various shifts may apply.

Qualifications

• Proactively engage and connect with customers.
• Demonstrate product features and compare products by specs.
• Learn about products and articulate their purpose in an educational, insightful, and professional way.
• Maintain a positive, outgoing demeanor and serve customers with energy.

Responsibilities

• Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about promotions and STAR card.
• Build positive, inclusive relationships and take accountability for actions.
• Demonstrate product features and provide comparisons; assist with size fit where applicable.
• Operate the POS system, process cash, exchanges, discounts, and gift cards.
• Complete paperwork, reports and reconciliation.
• Be the keeper of merchandise, conduct inventory, and ensure items are ticketed.

Skills

Product Knowledge

Feature comparison

Job description

Navy Exchange Service Command (NEX) Norfolk seeks a Specialty Sales Associate in the Furniture Gallery to showcase our brand and assist customers with tailored recommendations. You will highlight products, explain features, and promote promotions while maintaining store presentation and accuracy in transactions.

The role requires friendly, enthusiastic service, solid product knowledge, and the ability to upsell and cross-sell based on customer needs. Various shifts may apply.