Funeral Services Assistant - Compassionate Client Support

sci; Lakeway (TX); Presencial; USD 28.000 - 40.000; Jornada completa

Descripción de la vacante

sci in Lakeway, TX is seeking a Funeral Services Assistant to provide clerical and front-desk support for funeral operations and cremation information. You will meet the general public, answer questions, and assist on services as requested while maintaining the company values.

The role requires compassion, strong communication, and a valid Texas driver’s license. Familiarity with MS Office and databases is preferred, and attendance at monthly staff meetings is expected.

Formación

• High school diploma or equivalent required.
• Proven customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; willingness to learn required.

Responsabilidades

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with the preparation of remains and operation of crematory as permitted by law and company policy.
• Performs office duties: answering phones, operating fax, computer, multiline phone system, debit card machine, etc.
• Runs errands for floral delivery and supplies; assists with visitations, memorials and services.
• Serves as usher and may park cars or handle transportation.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Greets and assists client families entering the office for information and assistance.
• Accommodates family needs during a service or visitation.
• May wash/clean funeral home vehicles.

Conocimientos

Compassion

Communication

Teamwork

Professionalism

Educación

High school diploma or equivalent

Herramientas

MS Office

Databases

Descripción del empleo

sci in Lakeway, TX is seeking a Funeral Services Assistant to provide clerical and front-desk support for funeral operations and cremation information. You will meet the general public, answer questions, and assist on services as requested while maintaining the company values.

The role requires compassion, strong communication, and a valid Texas driver’s license. Familiarity with MS Office and databases is preferred, and attendance at monthly staff meetings is expected.