Compassionate Funeral Services Support Specialist

Service Corporation International; Lakeway (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Service Corporation International in Lakeway, TX, is seeking a Funeral Services Assistant to provide clerical and operational support for funeral services. You will greet families, coordinate service logistics, and assist with preparations including floral arrangements and keepsakes.

Responsibilities include handling phones, office tasks, transport of items and driving duties as needed, and ensuring refreshments are available.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office and databases; ability and willingness to learn required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes or mementos of client families.
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.

Skills

Customer service

Communication

Team player

Compassion

Education

High school diploma

Tools

MS Office

Databases

Job description

Service Corporation International in Lakeway, TX, is seeking a Funeral Services Assistant to provide clerical and operational support for funeral services. You will greet families, coordinate service logistics, and assist with preparations including floral arrangements and keepsakes.

Responsibilities include handling phones, office tasks, transport of items and driving duties as needed, and ensuring refreshments are available.