Funeral Home Transfer Care Specialist

Socket.dev; Longmont (CO); On-site; USD 36,000 - 60,000; Full time

Job summary

Socket.dev in Colorado is seeking a Transfer Care Specialist to serve as the first point of contact for families, transporting the deceased from nursing facilities, hospitals, residences, or coroner's offices to the funeral home.

You will maintain composure with compassion, comply with regulations, and support funeral home staff by performing on-call shifts, lifting up to 100 lbs, and using Microsoft Office for documentation.

Qualifications

• Must be at least 21 years old.
• Must have a valid state driver's license with a clean driving record.
• Ability to lift 100 lbs safely.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to follow detailed instructions and work with sensitive information.
• Ability to establish and maintain efficient internal and external work processes.

Responsibilities

• Provide compassionate, empathetic contact with families and direct them to resources as needed.
• Transport the decedent safely to the funeral home using approved procedures.
• Work on-call shifts including nights and weekends when required.
• Ensure paperwork is completed accurately and in compliance with regulations.
• Receive and execute multiple tasks in the correct order with minimal supervision.
• Maintain a neat, professional appearance and assist with additional duties as needed.

Skills

Compassion and empathy

Communication

Attention to detail

Ability to work on-call

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes