Director of Funeral Home & Cemetery Operations

Service Corporation International; Amarillo (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Service Corporation International in Amarillo, TX is seeking an executive to guide location leadership in achieving annual sales, profitability, and quality of service across multiple locations and business lines within the funeral services industry.

The role focuses on directing business and financial management, collaboration with market leadership, and developing a high-performing team while ensuring compliance with regulations and company policies.

Qualifications

• High School Diploma or equivalent required.
• Funeral Services/Mortuary Science diploma preferred; Bachelor’s degree in Mortuary Science where required by state law.
• Pursuing an Associate’s Degree in Finance, Marketing, Business or related discipline strongly preferred.
• Applicable state Funeral Director licensure required.
• At least eleven (11) years industry experience with progressively increased customer facing responsibilities; at least six (6) years managing people and budgets.
• Knowledge of pricing, demographics, and market competition; financial and business acumen.
• Proficient in MS Office suite including Outlook, Word, Excel, and PowerPoint.
• Travel up to 75%.

Responsibilities

• Work with Market Leadership to understand goals and provide guidance to location leadership.
• Approve annual business plans, budgets, financial, production, and revenue goals.
• Monitor and achieve annual financial goals within Area of Responsibility (AOR).
• Transfer financial knowledge to location leadership to aid sustainable decisions.
• Approve expenditures and invoices.
• Provide marketing, advertising, community, and customer guidance to location leadership.
• Leverage corporate resources to expand brand and product awareness to increase sales and market share.
• Develop plans to improve customer satisfaction index and online reviews.
• Resolve complex problems providing guidance to location leadership and empower accountability.
• Ensure compliance with federal & state regulations and company policies.
• Ensure safety, quality control, and compliance standards are adhered to.

Skills

Financial acumen

People management

Budget management

Interpersonal skills

Cultural sensitivity

MS Office suite

Education

High School Diploma or equivalent

Funeral Services/Mortuary Science diploma

Bachelor’s degree in Mortuary Science

Associate’s Degree in Finance/Marketing/Business or related

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

Service Corporation International in Amarillo, TX is seeking an executive to guide location leadership in achieving annual sales, profitability, and quality of service across multiple locations and business lines within the funeral services industry.

The role focuses on directing business and financial management, collaboration with market leadership, and developing a high-performing team while ensuring compliance with regulations and company policies.