Funeral Home Guest Experience Ambassador

Carriage Services; Dayton (TX); On-site; USD 13,000 - 18,000; Part time

Job summary

Carriage Services in the United States is seeking an Ambassador to support funeral and memorialization services at Sterling Funeral Home. You will greet families, guide guests, and help ensure services run smoothly with tact and empathy.

The role emphasizes community engagement, professional appearance, and courteous support to families and visitors during visitations and services. This is a part-time position at Sterling Funeral Home in Sterling.

Qualifications

• High School Diploma or equivalent.
• Demonstrated willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations; and
• Ability to actively respond to the requests of the client families and their guests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Education

High School Diploma or equivalent

Job description

Carriage Services in the United States is seeking an Ambassador to support funeral and memorialization services at Sterling Funeral Home. You will greet families, guide guests, and help ensure services run smoothly with tact and empathy.

The role emphasizes community engagement, professional appearance, and courteous support to families and visitors during visitations and services. This is a part-time position at Sterling Funeral Home in Sterling.