Funeral Care Ambassador (PT)

Carriage Services; Metairie (LA); On-site; USD 17,000 - 24,000; Part time

Job summary

Carriage Services is seeking a Funeral Assistant at the New Orleans Care Center. The role supports decedent care, prep room operations, and guest services, delivering compassionate, professional service to families during difficult times.

The ideal candidate is dependable, team-oriented, and able to communicate clearly with clients and colleagues, while upholding the company's standards of empathy and integrity in every interaction.

Qualifications

• High School Diploma or equivalent.
• Willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to actively respond to the requests of the client families and their guests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Skills

Empathy

Communication

Teamwork

Customer service

Professionalism

Education

High School Diploma or equivalent

Job description

Carriage Services is seeking a Funeral Assistant at the New Orleans Care Center. The role supports decedent care, prep room operations, and guest services, delivering compassionate, professional service to families during difficult times.

The ideal candidate is dependable, team-oriented, and able to communicate clearly with clients and colleagues, while upholding the company's standards of empathy and integrity in every interaction.