Memorial Experience Ambassador

Carriage Services; United States; Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

Carriage Services is seeking an Ambassador at Covenant Funeral Service in Fredericksburg, VA for part-time, on-site engagement. The role focuses on greeting families, guiding services, and representing the brand with empathy and professionalism.

The ambassador supports funeral directors and staff, ensuring client families and guests have a respectful, comfortable experience during visitations and memorial services.

Qualifications

• Willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to actively respond to the requests of the client families and their guests.

Responsabilités

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families their guests and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner maintaining a professional personal appearance and employing honesty integrity and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors chapels and reception/rest areas are prepared prior to scheduled services.
• Performs other duties as assigned.

Connaissances

Effective communication

Empathy

Professional appearance

Guest services

Formation

High School Diploma or equivalent

Description du poste

Carriage Services is seeking an Ambassador at Covenant Funeral Service in Fredericksburg, VA for part-time, on-site engagement. The role focuses on greeting families, guiding services, and representing the brand with empathy and professionalism.

The ambassador supports funeral directors and staff, ensuring client families and guests have a respectful, comfortable experience during visitations and memorial services.