Ambassador

Carriage Services; United States; On-site; USD 19,000 - 28,000; Part time

Job summary

Carriage Services is seeking an Ambassador at Covenant Funeral Service in Fredericksburg, VA for part-time, on-site engagement. The role focuses on greeting families, guiding services, and representing the brand with empathy and professionalism.

The ambassador supports funeral directors and staff, ensuring client families and guests have a respectful, comfortable experience during visitations and memorial services.

Qualifications

• Willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to actively respond to the requests of the client families and their guests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families their guests and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner maintaining a professional personal appearance and employing honesty integrity and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors chapels and reception/rest areas are prepared prior to scheduled services.
• Performs other duties as assigned.

Skills

Effective communication

Empathy

Professional appearance

Guest services

Education

High School Diploma or equivalent

Job description

Ambassador At Carriage Services we are united by our purpose of creating premier experiences through innovation empowered partnership and elevated service As a member of our team youll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession Join us on this exciting journey as we continue to shape the future of our industry Carriage Services is an equal opportunity employer The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded

Compensation 14 20 per hour Job Type PT Location Covenant Funeral Service Fredericksburg VA

Qualifications

• High School Diploma or equivalent
• Demonstrated willingness to participate in growing market share through personal community involvement
• Ability to communicate effectively with internal and external customers
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations;
• Ability to actively respond to the requests of the client families and their guests

Job Duties

• Actively serves as an ambassador of the business in the community to build trust and loyalty
• Greets and directs client families and their guests at the funeral home
• Escorts client families and their guests to the correct chapel or parlor in which services are being held
• Directs visitors to guest book and distributes memorialization materials as needed
• Answers questions and assists with serving the needs of the client families their guests and other visitors during the visitation and memorialization event
• Represents the business in a professional and caring manner maintaining a professional personal appearance and employing honesty integrity and ethical methods of performing duties
• Receives and places flowers in chapels or parlors
• Ensures refreshments are available to client families and their guests
• Ensures that public spaces such as parlors chapels and receptionrest areas are prepared prior to scheduled services;
• Performs other duties as assigned

Physical Requirements and Work Environment

• The duties associated with this position are generally performed in an indoor office setting; however some duties may be performed outdoors
• Outdoor duties may require exposure to natural elements such as inclement weather extreme temperatures uneven ground dust gas andor fumes
• Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Companys safety procedures including wearing any personal protective equipment that may be required
• Employees in this role are regularly required to climb sit stand bend kneel and frequently lift up to 75 pounds and may be required to lift up to 100 pounds
• Performance of this positions duties may also require power reaching pushing and pulling
• This positions duties require routine exposure to chemicals andor blood borne pathogens
• Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance