Funeral & Cemetery Services Sales Consultant

Everstory Partners; Springfield Township (Delaware County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

401k with Company Match

Tuition Reimbursement

Career Advancement

Job summary

Everstory Partners is hiring a Sales Representative for SS. Peter and Paul Cemetery in Springfield, PA.

You will meet with individuals and families to assess needs and present funeral and cemetery products, building a strong pipeline through inbound leads, walk-ins, referrals and outreach. This role offers commission-based pay with uncapped earning potential and a guaranteed minimum, plus training pay of $18.00 per hour for the first six weeks.

Qualifications

• High School Diploma or equivalent required.
• One year of sales, customer service, business development, or other relationship-based experience preferred.
• Comfortable working in a performance-driven, commission-based sales environment and proactively developing new business.
• Strong communication, relationship-building, negotiation, and customer service skills.
• Strong organizational and planning skills with the ability to manage multiple leads, appointments, and follow-up activities.
• Proficiency with basic business applications; CRM or lead-management experience preferred.
• Ability to maintain discretion and confidentiality when handling sensitive customer information.
• Must possess a valid driver’s license and have access to a personal vehicle for local appointments and community events. Mileage reimbursement is provided for eligible business travel.
• Availability to work occasional evenings, weekends, and holidays based on business needs.
• Must obtain and maintain all applicable state-required licenses or registrations within 60 days of employment.

Responsibilities

• Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach.
• Respond to inbound leads, customer inquiries, and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers, families, and members of the local community.
• Explain products, services, pricing, and available options in a clear and compassionate manner.
• Guide customers through purchasing decisions and complete required sales contracts and documentation.
• Maintain accurate lead, customer, appointment, and sales activity within the company CRM.
• Attend funeral and memorial services as appropriate to support families.
• Participate in community events, networking opportunities, and offsite customer appointments.
• Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.

Skills

Sales experience

Customer relationship management

Communication skills

Prospecting

Negotiation

Education

High School Diploma

Tools

CRM software

Job description

Everstory Partners is hiring a Sales Representative for SS. Peter and Paul Cemetery in Springfield, PA.

You will meet with individuals and families to assess needs and present funeral and cemetery products, building a strong pipeline through inbound leads, walk-ins, referrals and outreach. This role offers commission-based pay with uncapped earning potential and a guaranteed minimum, plus training pay of $18.00 per hour for the first six weeks.