Funds Utilization, Account Support Assistant (Part Time, Temporary)

Indianauniversityfoundation; Bloomington (IN); On-site; USD 22,000 - 25,000; Part time

Job summary

Indiana University Foundation is seeking a detail-oriented and analytical Funds Utilization, Account Support Assistant on a Part Time Temporary basis, on-site in Showalter, Indiana. You will collaborate with the Manager of Funds Utilization to maximize donor gift fund use, document responses, interpret data, and develop actionable insights to enhance donor impact.

The role emphasizes accuracy, compliance, and customer service orientation, with an anticipated schedule of 20–25 hours weekly

Qualifications

• Experience in customer service or account support.
• Coursework, internship, or experience in accounting/finance preferred.
• Strong analytical and research skills with ability to interpret data and develop insights.
• Excellent written and verbal communication skills, adaptable messaging across audiences.
• Keen attention to detail and commitment to accuracy and compliance.
• Sound judgment in managing projects and know when to ask for help.
• Ability to work independently and collaboratively across teams.
• Strong customer service orientation and commitment to positive donor experiences.
• Ability to identify opportunities for process improvement and leverage technology.

Responsibilities

• Support stewardship of donor intent as a Funds Utilization, Account Support Assistant.
• Reach out to fiscal leaders across Indiana University to maximize donor gift fund use.
• Document responses, interpret account data, and develop actionable insights.
• Help funds reach their full potential through data-driven recommendations.
• Work roughly 20–25 hours per week in Showalter, on-site.

Skills

Analytical skills

Communication

Attention to detail

Judgment

Teamwork

Customer service

Process improvement

Project management

Education

Accounting coursework

Finance internship

Business administration

Job description

The Indiana University Foundation is seeking someone detail oriented and analytical to support the stewardship of donor intent as a Funds Utilization, Account Support Assistant on a Part Time Temporary basis.
Working closely with the Manager of Funds Utilization, you will reach out to fiscal leaders across Indiana University to help them maximize the use of their donor gift funds, documenting their responses, interpreting account data, and developing actionable insights to help those funds reach their full potential. If you enjoy detail driven work and want to help donor generosity reach its full impact.

Education & Experience

• Prior experience in customer service, account support, administrative support, or a related field
• Coursework, internship experience, or professional experience in accounting, finance, business administration, or a related field preferred

Knowledge, Skills & Abilities

• Strong analytical and research skills, with the ability to interpret data and develop actionable insights
• Excellent written and verbal communication skills, with the ability to tailor messaging across audiences
• Keen attention to detail and a commitment to accuracy and compliance
• Sound judgment in managing projects, paired with the ability to recognize when to ask for assistance
• Ability to work independently and collaboratively across teams
• A strong customer service orientation and commitment to delivering an excellent experience
• Ability to identify and act on opportunities for process improvement
• Demonstrated ability to leverage technology to manage projects and streamline day-to-day work

This is a part time, temporary, on site role based in Showalter approximately 20-25 hours per week.

We anticipate the position being available through December 21st 2026, with the possibility of extension based on business need.

The hiring range for this position is $16.00 to $18.00 per hour, commensurate with experience.

The IUF is committed to providing a safe, respectful, and professional work environment that is free of Discrimination and Harassment. The IUF will not tolerate any form of Discrimination or Harassment based on the Individual's race, ethnicity, religion, color, sex, age, national origin, genetic information, sexual orientation, disability, gender identity or expression, ancestry, marital status, protected veteran status, pregnancy, or any other basis prohibited by law.