Fundraising Operations & Donor Data Specialist

Ywca

Pennsylvania

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

Retirement plan with employer match

Paid Time Off (PTO)

Training and development

Tuition discount

Job summary

YWCA Lancaster is seeking a Development Operations Coordinator to manage fundraising systems and donor data, ensuring data integrity and effective donor engagement. You will support revenue generation through donor cultivation, sponsorships, and community partnerships.

You will administer Bonterra EveryAction, develop queries, run reports, and collaborate with the Development Team to meet fundraising goals.

Qualifications

Minimum 2 years of experience in database management, CRM administration, fundraising operations, or nonprofit administration.
Strong proficiency in Microsoft Excel, including formulas, pivot tables, filtering, and data analysis.
Experience generating reports and analyzing performance metrics.

Responsibilities

Manage donor database, data quality, and reporting.
Process gifts, pledges, recurring donations, and acknowledgments.
Create dashboards and reports tracking fundraising performance.
Maintain donor histories and stewardship records.
Collaborate with Development Team and leadership to secure funding.

Skills

CRM administration

Excel/data analysis

donor reporting

fundraising operations

communication

Education

Associates or Bachelor's degree in Business Administration, Nonprofit Management, Information Systems, Data Analytics, Communications, or related field