Funding Operations Lead: Transform Lives via Access Tech

Prentke Romich Company; Wooster (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

PRC-Saltillo, a division of Prentke Romich Company in Wooster, OH, is seeking a Funding Manager to lead our funding and trial teams. You will supervise specialists, manage workloads and service levels, and partner with Regional Managers to ensure consistent, high‑quality support for customers seeking life‑changing communication devices and software.

This role emphasizes coaching, workflow optimization, and metrics‑driven leadership.

Qualifications

• Bachelor’s degree or higher in a related field.
• Minimum 3 years in operations leadership or related areas.
• Minimum 2 years supervising staff in a high-volume environment.

Responsibilities

• Lead and develop funding and trial teams through operational leadership.
• Partner with Regional Managers to align Consultants, Funding Specialists, and Trial Program Specialists.
• Assign and rebalance workloads based on volume, capacity, and priorities.
• Track volume, aging, backlog, capacity, and other operational metrics, identifying trends and acting on them.
• Coordinate onboarding logistics and ongoing refresher training for team members.
• Identify workflow challenges and implement practical solutions to improve processes and tools.

Skills

Leadership

Workload planning

Metrics analysis

Communication

Problem solving

Business systems

Customer experience

Education

Bachelor’s degree in Business, Healthcare Administration, Operations Management, or related field

Equivalent combination of education and experience

Job description

PRC-Saltillo, a division of Prentke Romich Company in Wooster, OH, is seeking a Funding Manager to lead our funding and trial teams. You will supervise specialists, manage workloads and service levels, and partner with Regional Managers to ensure consistent, high‑quality support for customers seeking life‑changing communication devices and software.

This role emphasizes coaching, workflow optimization, and metrics‑driven leadership.