Funding Manager: Lead Operations for Life-Changing Access

PRC-Saltillo; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

PRC-Saltillo in the United States is seeking a Funding Manager to lead funding and trial teams, guiding operational performance and coaching staff to achieve program goals. You will drive process improvements and ensure exceptional service delivery across programs that empower people who rely on assistive communication technologies.

You will partner with Regional Managers to align workflows, rebalance workloads based on volume and priorities, and monitor metrics such as backlog and capacity.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Operations Management, or a related field is required.
• Minimum of 3 years of experience in operations leadership, customer support operations, funding or trial program support, healthcare administration, or a workflow-based service environment.

Responsibilities

• Lead and develop funding and trial teams through operational leadership, coaching, and performance oversight.
• Coordinate onboarding logistics and ongoing refresher training to support team members.
• Identify workflow challenges and recommend practical solutions to improve processes and tools.

Skills

Leadership

Workforce planning

Workload management

Communication

Collaboration

Problem solving

Root-cause analysis

Microsoft Office

Work queues / portals

Education

Bachelor's degree in Business / Healthcare Administration / Operations Management

Tools

Microsoft Office

Business systems / portals / work queues

Job description

PRC-Saltillo in the United States is seeking a Funding Manager to lead funding and trial teams, guiding operational performance and coaching staff to achieve program goals. You will drive process improvements and ensure exceptional service delivery across programs that empower people who rely on assistive communication technologies.

You will partner with Regional Managers to align workflows, rebalance workloads based on volume and priorities, and monitor metrics such as backlog and capacity.