Functional Systems Analyst Associate - Training & Data

American Electric Power Co.; Victoria (TX); On-site; USD 75,000 - 93,000; Full time

Job summary

American Electric Power Co. in Victoria, TX is seeking a Functional System Analyst to investigate, analyze and resolve IT application issues with guidance from senior staff. You will engage with field users, assist in training, and contribute to business process design and reporting.

The role emphasizes data analysis, requirements gathering, and effective communication across diverse teams, with a sedentary to light activity level and a focus on delivering training materials and testing plans.

Qualifications

• 6 years of IT systems support with High School Diploma or GED.
• 4 years of IT systems support with Associate Degree in business or IT.
• 2 years of IT systems support with Bachelor's Degree in business or IT.

Responsibilities

• Investigate, analyze and resolve application issues with moderate direction from senior staff.
• Participate in field investigations and interface with field staff.
• Participate in data analysis and develop reports.
• Participate in process design and develop business cases.
• Assist in application training and in developing training plans and materials.
• Develop and present business documents and reports clearly and concisely.

Skills

Data analysis

Training & presentation

Requirements gathering

Troubleshooting

Communication skills

Client interaction

Education

High School Diploma or GED

Associate Degree in business or IT

Bachelor's Degree in business or IT

Job description

American Electric Power Co. in Victoria, TX is seeking a Functional System Analyst to investigate, analyze and resolve IT application issues with guidance from senior staff. You will engage with field users, assist in training, and contribute to business process design and reporting.

The role emphasizes data analysis, requirements gathering, and effective communication across diverse teams, with a sedentary to light activity level and a focus on delivering training materials and testing plans.