Fully Remote Patient Coordinator

Chrysalis Health; Tallahassee (FL); Remote; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Legal Insurance

Pet Insurance

Life Insurance

Voluntary GAP Insurance

401(k) with employer match

Job summary

Chrysalis Health is seeking a fully remote Patient Coordinator to join our team. You will support day-to-day operations, provide a welcoming, professional experience for clients, families, visitors, and staff, and help keep our office functioning smoothly in a fast-paced behavioral health setting.

The ideal candidate is organized, dependable, and people-focused, with strong communication skills. Compensation is $16.00 per hour, plus PTO and comprehensive benefits, with nationwide remote

Qualifications

• Prior experience in a front office or healthcare coordination is preferred.
• Strong organizational and communication skills.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Provide professional and courteous assistance to clients, families, visitors, and team members.
• Answer and respond to telephone inquiries using professional etiquette.
• Complete clerical tasks accurately within established timeframes.
• Maintain organized paperwork, files, records, and other office documentation.
• Review and respond to electronic and written correspondence promptly.
• Manage multiple priorities in a busy behavioral healthcare setting.
• Work collaboratively with team members, leadership, providers, and other departments.

Skills

Customer service

Organization

Multitasking

Communication skills

Teamwork

Tools

HRIS

Job description

Fully Remote Patient Coordinator

$16.00 per hour + PTO + Comprehensive Benefits

Chrysalis Health is a leading provider of behavioral health services, dedicated to helping individuals and families achieve optimal wellbeing through compassionate, innovative, and effective care.

We are looking for an organized, dependable, and people-focused Patient Coordinator to join our team. This position plays an important role in supporting the day-to-day operations of our office while providing a welcoming, professional experience for clients, families, visitors, and team members.

If you enjoy helping others, staying organized, and working in a fast-paced environment where your work makes a difference, we’d love to hear from you!

Why Join Chrysalis Health?

At Chrysalis Health, the work you do matters. Our Patient Coordinators help create a positive experience for clients and families while supporting the teams who provide behavioral

health services in our communities. You’ll join an organization with more than 25 years of experience providing behavioral health services and a team committed to compassionate care, collaboration, and making a meaningful difference.

Robust Benefits to Meet All Your Needs

• Paid Time Off (PTO)
• Health Insurance with employer contribution
• Dental Insurance
• Vision Insurance
• Legal Insurance
• Pet Insurance
• Life Insurance
• Voluntary GAP Insurance
• 401(k) with employer match

What You’ll Do

As a Patient Coordinator, you will provide essential clerical and office support while helping ensure our clients and team receive timely, professional assistance.

Your responsibilities will include:

• Provide professional and courteous assistance to clients, families, visitors, and team members.
• Answer and respond to telephone inquiries using professional telephone etiquette.
• Complete clerical and office-related tasks accurately and within established timeframes.
• Maintain organized paperwork, files, records, and other office documentation.
• Assist with incoming and outgoing mail and correspondence.
• Review and respond to electronic and written correspondence in a timely and professional manner.
• Help maintain an organized and efficient office environment.
• Manage multiple priorities while working effectively in a busy behavioral healthcare setting.
• Provide compassionate and respectful service to individuals who may be experiencing stressful situations or behavioral health concerns.
• Work collaboratively with team members, leadership, providers, and other departments.
• Maintain a professional, helpful approach when interacting with visitors, vendors, community partners, and other professionals.
• Utilize company systems, including HRIS and other technology platforms, as required.
• Complete required annual training and compliance requirements.
• Assist with special projects and other duties as assigned.

What We’re Looking For

Our ideal Patient Coordinator is someone who is organized, professional, dependable, and comfortable interacting with a diverse group of people.

You should be able to:

• Provide excellent customer service and communicate professionally by phone, email, and in person.
• Stay organized while managing multiple tasks and competing priorities.
• Work effectively in a fast-paced office environment.
• Communicate compassionately with clients and families.
• Maintain professionalism during stressful or challenging interactions.
• Work collaboratively as part of a team.
• Follow established policies, procedures, and confidentiality requirements.
• Report to work reliably and on time.
• Learn and effectively use electronic systems and office technology.

Additional Requirements

• Successful completion of required criminal background screening.
• Completion of required annual training.

Chrysalis Health is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position. The responsibilities listed above are representative of the role and are not intended to be an exhaustive list of all duties.