Fully Remote Educational Case Manager: Student Progress

Tutor Me Education LLC; United States; Remote; USD 48,000 - 60,000; Full time

Benefits offered by this job

Fully remote

PTO

Job summary

Tutor Me Education LLC is seeking an Educational Case Manager to oversee intakes with families and students, coordinate instructors, and track progress in a fully remote environment. The role emphasizes delivering outstanding customer service and maintaining program standards across regional operations.

The ideal candidate will have a Bachelor’s Degree and 2–3 years of virtual operations experience, with bilingual English/Spanish being a plus.

Qualifications

• Bachelor’s Degree required.
• 2-3 years progressive career growth.
• Experience working in a virtual operations and team environment.
• Bilingual in English and Spanish beneficial.

Responsibilities

• Conduct intakes with families and students and coordinate instructors.
• Track student progress and deliver quality customer service.
• Support regional operations and maintain program delivery standards.
• Manage virtual tutoring sessions and staff schedules.
• Monitor progress and ensure program initiatives are delivered.
• Communicate openly with students and families to resolve conflicts.

Skills

Time management

Organization

Professional demeanor

Virtual communication

Bilingual English/Spanish

MS Office & Google Apps

Customer service

Conflict resolution

Independence

Adaptability

Education

Bachelor’s Degree

Tools

Microsoft Office

Google Apps

Job description

Tutor Me Education LLC is seeking an Educational Case Manager to oversee intakes with families and students, coordinate instructors, and track progress in a fully remote environment. The role emphasizes delivering outstanding customer service and maintaining program standards across regional operations.

The ideal candidate will have a Bachelor’s Degree and 2–3 years of virtual operations experience, with bilingual English/Spanish being a plus.