Fully Remote Client Services Rep

AIL; Grand Rapids (MI); Remote; USD 40,000 - 100,000; Full time

Benefits offered by this job

Monthly and quarterly bonuses

Fully remote, flexible schedule

Licensing support and training

Equity opportunity (3%) for qualifying

Job summary

AO Globe Life is seeking a remote, independent contractor to guide clients through enrollment and supplemental benefit options. You’ll conduct virtual consultations, manage documentation, and grow client relationships from anywhere in the U.S.

Training, mentorship, licensing guidance, and ongoing professional development are provided. This role offers performance-based compensation, renewal income opportunities, and equity for qualifying team members.

Qualifications

• Authorized to work in the United States.
• Own computer/laptop with webcam and reliable internet.
• Willing to obtain Life & Health Insurance license.
• Strong communication and people skills.

Responsibilities

• Cultivate and manage client relationships.
• Handle enrollment documentation and follow-ups.
• Conduct virtual consultations with clients via Zoom.
• Participate in mentorship and team development.
• Assist clients with supplemental benefit options.

Skills

Customer service

Communication

Self-starter

Organization

Remote work readiness

Tools

Windows laptop

Webcam

Job description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone that enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

In This Role, You Will

• Cultivate long-term client relationships
• Handle documentation accurately and stay on top of follow-ups
• Conduct virtual consultations with clients via Zoom
• Take part in continued mentorship and team development
• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions
• Support clients throughout the enrollment process with clarity and professionalism

Ideal Candidate Profile

• Ability to obtain any necessary licenses, if applicable to the role
• Reliable internet and a Windows laptop/PC with webcam
• A service-minded, mission-driven attitude
• Customer service or consultative background a plus, not required
• Authorized to work in the United States
• Strong communication and people skills
• A self-starter mindset with strong organizational skills
• Confidence with virtual meetings and everyday digital tools

Why Join Us

• A clear path toward leadership roles
• Inbound client interest — no cold outreach
• Monthly and quarterly bonuses
• Opportunities for renewal-based income growth
• Fully remote, flexible schedule
• Full training and licensing support
• Equity opportunity (3%) for qualifying team members
• A team culture built around people, not just numbers
• Weekly pay tied to performance

About AO Globe Life

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As an remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.