Fully Remote Client Care Specialist

AO Globe Life; Stockton (CA); Remote; USD 27,000 - 73,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Monthly/quarterly bonuses

Weekly pay

Equity opportunity

Licensing support

Training and onboarding

Job summary

AO Globe Life is hiring for a remote, entry-level role ideal for recent graduates in business, marketing, or communications. You’ll join a mission-driven team, work 100% remotely from anywhere in the U.S., and receive structured training, mentorship, and licensing support to build a meaningful career.

You’ll guide clients through enrollment, deliver client-centered service, meet virtually via Zoom, and help families choose personalized supplemental benefits.

Qualifications

• Bachelor's degree or recent graduate in business, marketing, or communications.
• Excellent communication and interpersonal skills.
• Able to work independently and manage time effectively.
• Willingness to obtain required state license.

Responsibilities

• Guide clients through enrollment with clarity and professionalism.
• Deliver client-centered service and build lasting relationships.
• Meet clients virtually via Zoom to discuss needs.
• Explain personalized supplemental benefits to individuals and families.
• Maintain accurate documentation and stay on top of follow-ups.

Skills

Communication skills

Customer service

Independent work

Digital tools

Tools

Zoom

Job description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

The Role Involves

• Guide clients through enrollment with clarity and professionalism
• Focus on delivering excellent, client-centered service
• Meet with clients virtually over Zoom to discuss their needs
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships
• Engage in ongoing training, mentorship, and professional growth
• Handle documentation accurately and stay on top of follow-ups

What You'll Need

• A heart for helping people and supporting a purpose-driven mission
• Organized, self-motivated, and comfortable working independently
• Willingness and ability to obtain required state licensing, if applicable
• A Windows laptop or PC, webcam, and dependable internet
• Eligible to work in the United States
• Confident in virtual meetings and familiar with digital tools
• Strong communication and people skills
• Customer service background helpful but not required

What's In It for You

• 100% remote with flexible hours
• Bonuses paid monthly and quarterly
• Weekly performance-based pay
• Inbound leads only — no cold calling
• A team culture built around people, not just numbers
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• Complete training and licensing support provided
• Defined growth path into leadership

About Us

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.