Fully Remote Customer Relations Specialist

AIL; Vancouver (WA); Remote; USD 22,000 - 89,000; Full time

Benefits offered by this job

Bonuses monthly & quarterly

3% equity opportunity

Training & licensing support

Remote work with flexible hours

Inbound leads

Performance-based earnings

Advancement opportunities

Job summary

AO Globe Life is hiring for a remote-first, independent contractor role designed for recent graduates or those seeking a service-driven career. You will provide client-centered service, discuss needs via Zoom, and guide enrollment in supplemental benefits.

Training and licensing support are provided; inbound leads mean no cold calling. This flexible, fully remote position requires US work eligibility and a reliable setup.

Qualifications

• Must be 18+ and legally eligible to work in the United States.
• Must obtain state Life & Health Insurance License prior to licensed activities.
• No prior insurance experience required; training provided.

Responsibilities

• Provide inbound client service and enroll clients in benefits.
• Discuss needs with clients virtually and guide enrollment.
• Maintain documentation and follow-up communications.
• Engage in ongoing training and licensing support.
• Work remotely with flexible hours.

Skills

Communication skills

People skills

Self-motivated

Organized

Remote work

Tech-literate

Education

State Life & Health Insurance License

Tools

Zoom

Video conferencing

Job description

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

Your Day-to-Day

• Provide attentive, client-first service
• Cultivate long-term client relationships
• Meet with clients virtually over Zoom to discuss their needs
• Maintain accurate digital documentation and manage follow-up communication
• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Walk clients through enrollment clearly and professionally

What We're Looking For

• Capable of obtaining required licensing, if applicable to the position
• Customer service or consultative experience preferred, not required
• Strong communication and people skills
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Reliable internet connection and Windows-based laptop or PC with webcam
• A genuine interest in helping others and supporting a mission-driven company
• Ease with virtual tools and video meetings

Compensation & Perks

• No cold outreach — leads are inbound
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members
• Complete training and licensing support provided
• Weekly, performance-based earnings
• A collaborative, people-first team environment
• Clear advancement pathways into leadership roles
• Income growth through renewals
• 100% remote with flexible hours

About Us

AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.