Fully Remote Client Experience Specialist

AIL; Salem (OR); Remote; USD 40,000 - 75,000; Full time

Benefits offered by this job

Monthly and quarterly bonus potential

Equity opportunity for qualifying team

100% remote with flexible hours

Weekly pay tied to performance

Inbound leads only — no cold calling

Full licensing and training support

Job summary

AO Globe Life is hiring for a fully remote, contractor role ideal for recent graduates in business, marketing, or communications. You’ll work from anywhere in the U.S., guided by mentorship and structured training, handling inbound client interest and enrollment support.

This position offers commission-based compensation with monthly and quarterly bonuses, 100% remote work with flexible hours, and licensing and training assistance to help you grow into leadership roles.

Qualifications

• Must be able to obtain required licensing, if applicable to the position.
• Customer service or consultative experience preferred, not required.
• Comfortable in virtual meetings and using digital tools.
• Authorized to work in the United States.
• Reliable internet connection plus a Windows laptop/PC with webcam.
• Self-motivated, organized, and able to work independently.
• Excellent interpersonal and communication abilities.

Responsibilities

• Walk individuals and families through personalized supplemental benefit options.
• Focus on delivering excellent, client-centered service.
• Handle documentation accurately and stay on top of follow-ups.
• Support clients throughout the enrollment process with clarity and professionalism.
• Lead virtual Zoom consultations with clients.
• Develop strong, long-term relationships with clients.

Skills

Customer service

Interpersonal communication

Self-motivation

Independent work

Organizational skills

Job description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people‑first, service‑oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

Your Day-to-Day

• Walk individuals and families through personalized supplemental benefit options
• Focus on delivering excellent, client‑centered service
• Handle documentation accurately and stay on top of follow‑ups
• Support clients throughout the enrollment process with clarity and professionalism
• Take part in continued mentorship and team development
• Lead virtual Zoom consultations with clients
• Develop strong, long‑term relationships with clients

What We’re Looking For

• Capable of obtaining required licensing, if applicable to the position
• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A service‑mindful, mission‑driven attitude
• Reliable internet connection plus a Windows laptop/PC with webcam
• Authorized to work in the United States
• Self‑motivated, organized, and able to work independently
• Excellent interpersonal and communication abilities

Compensation & Perks

• Monthly and quarterly bonus potential
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• A real path into leadership
• 100% remote with flexible hours
• Weekly pay tied to performance
• Supportive, people‑first team culture
• Inbound leads only — no cold calling
• Full licensing and training support included

About Us

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote‑first company, integrity, flexibility, and team empowerment guide how we operate.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission‑based and performance‑driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high‑speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre‑licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self‑motivated, coachable, comfortable working independently, and interested in a performance‑based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.