Fully Remote Client Experience Specialist

AIL; United States; Remote; USD 40,000 - 120,000; Part time

Benefits offered by this job

Bonus potential

Weekly pay

Equity opportunity

100% remote

Licensing training provided

Job summary

AO Globe Life is hiring for a remote position suited to graduates in business, marketing, or communications. You will guide individuals through supplemental benefit options, deliver client-centered service, and lead virtual consultations.

This role is commission-based with licensing training and mentorship. You’ll work from anywhere in the U.S., with flexible hours, weekly pay, and a path into leadership while developing long-term client relationships.

Qualifications

• Capable of obtaining required licensing, if applicable to the position.
• Customer service or consultative experience preferred, not required.
• Comfortable in virtual meetings and using digital tools.
• A service-minded, mission-driven attitude.
• Authorized to work in the United States.

Responsibilities

• Walk individuals through personalized supplemental benefit options.
• Deliver excellent, client-centered service.
• Handle documentation accurately and follow-ups.
• Support clients through enrollment with clarity and professionalism.
• Participate in mentorship and team development.
• Lead virtual Zoom consultations with clients.
• Develop long-term client relationships.

Skills

Interpersonal skills

Communication

Remote work

Time management

Self-motivation

Tools

Zoom

Job description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

Your Day-to-Day

• Walk individuals and families through personalized supplemental benefit options
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Support clients throughout the enrollment process with clarity and professionalism
• Take part in continued mentorship and team development
• Lead virtual Zoom consultations with clients
• Develop strong, long-term relationships with clients

What We’re Looking For

• Capable of obtaining required licensing, if applicable to the position
• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A service-minded, mission-driven attitude
• Reliable internet connection plus a Windows laptop/PC with webcam
• Authorized to work in the United States
• Self-motivated, organized, and able to work independently
• Excellent interpersonal and communication abilities

Compensation & Perks

• Monthly and quarterly bonus potential
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• A real path into leadership
• 100% remote with flexible hours
• Weekly pay tied to performance
• Supportive, people-first team culture
• Inbound leads only - no cold calling
• Full licensing and training support included

About Us

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.