Full-Time Veterinary Receptionist — Warm Client Concierge

Veterinary Practice Partners

Weaverville (NC)

In loco

USD 24.000 - 25.000

Tempo pieno

6 ore fa

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Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

PTO and 401(k)

Pet discount

Descrizione del lavoro

Broad River Animal Hospital is seeking a skilled veterinary receptionist to be the primary contact for clients and pets. The role combines administrative precision with warmth across diverse interactions, including emotionally sensitive situations.

The ideal candidate will have at least 1 year of reception experience in a veterinary setting, experience with Cornerstone/Avimark/ImproMed/eVetPractice/ezyVet, and strong communication and multitasking abilities.

Competenze

Minimum 1 year of experience as a veterinary receptionist is required.
Experience with veterinary practice management software; Cornerstone/Avimark/ImproMed/eVetPractice/ezyVet preferred.
Knowledge of veterinary terminology, vaccination protocols, and basic diagnostics.
Proficiency in scheduling, multi-line phone management, records management and payments.

Mansioni

Greet and check in clients and patients and verify/update medical records using the practice software.
Answer and manage a multi-line phone system; respond to scheduling, prescriptions, vaccinations, and general inquiries.
Process client checkout, including payments, posting charges, and scheduling follow-ups.
Communicate medical information and care instructions, including in sensitive situations.
Maintain EMR and ensure timely data entry in the PIMS system.
Coordinate with veterinarians and staff to relay messages and manage patient flow.