Full-Time Veterinary Receptionist: Client Care & Scheduling

Western Veterinary Partners; Phoenix (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k match

Paid time off

Job summary

North Phoenix Animal Clinic in Phoenix, AZ is seeking a Veterinary Receptionist / Client Service Representative to welcome clients and manage daily operations. You will handle phones, appointments, payments, and provide information about services with a compassionate, organized approach.

The role requires 2+ years in customer service, veterinary reception preferred, excellent communication, and teamwork to ensure a positive client experience.

Qualifications

• 2+ years in customer service or front-desk roles.
• Experience in veterinary reception preferred.
• Strong communication and organizational skills.
• Ability to handle in-person and phone clients with compassion.

Responsibilities

• Manage multi-line phone system and greet clients.
• Schedule appointments and coordinate calendars.
• Process transactions and maintain records.
• Support clients with information about services.

Skills

Customer service

Front desk

Multi-line phones

Pulse software

Communication

Payment processing

Tools

Pulse PMS

Job description

North Phoenix Animal Clinic in Phoenix, AZ is seeking a Veterinary Receptionist / Client Service Representative to welcome clients and manage daily operations. You will handle phones, appointments, payments, and provide information about services with a compassionate, organized approach.

The role requires 2+ years in customer service, veterinary reception preferred, excellent communication, and teamwork to ensure a positive client experience.