Full-Time Veterinary Receptionist & Client Care

Western-Veterinary-Partners-1; Cleveland (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Belvoir Pet Hospital in Cleveland, OH is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will greet clients, manage appointments and patient flow, handle multi-line phones, process transactions, and support clients with information about our services.

Minimum qualifications: 1+ year in customer service or reception; veterinary receptionist experience required; Avimark experience preferred; strong

Qualifications

• 1+ year in customer service or reception
• Veterinary receptionist experience required
• Strong verbal and written communication
• Highly organized and detail oriented
• Experience scheduling and handling payments

Responsibilities

• Greet clients and provide compassionate service
• Manage appointment scheduling and patient flow
• Handle multi-line phones and in-person interactions
• Process transactions and provide information about services

Skills

Customer service

Reception

Communication

Organization

Scheduling & payments

Tools

Avimark

Job description

Belvoir Pet Hospital in Cleveland, OH is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will greet clients, manage appointments and patient flow, handle multi-line phones, process transactions, and support clients with information about our services.

Minimum qualifications: 1+ year in customer service or reception; veterinary receptionist experience required; Avimark experience preferred; strong