Full-Time Veterinary Front Desk & Client Services

Western Veterinary Partners; Cleveland (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health package: Medical, dental, and視–

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Belvoir Pet Hospital in Cleveland, OH is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments, handle multi-line phones, process transactions, and support clients with information about our services.

The ideal candidate is friendly, detail-oriented, highly organized, and thrives in a team-oriented customer service environment.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist experience preferred
• Proficiency with multi-line phone systems and in-person client interactions
• Experience scheduling appointments and coordinating calendars
• Ability to process payments and maintain financial records

Responsibilities

• Greet clients and serve as the welcoming face of the hospital
• Manage appointments and daily patient flow
• Handle multi-line phones and in-person interactions
• Process transactions accurately and provide receipts
• Support clients with information about services and policies

Skills

Customer service

Multi-line phone handling

Communication

Time management

Scheduling appointments

Payments processing

Tools

Avimark

Job description

Belvoir Pet Hospital in Cleveland, OH is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments, handle multi-line phones, process transactions, and support clients with information about our services.

The ideal candidate is friendly, detail-oriented, highly organized, and thrives in a team-oriented customer service environment.