Veterinary Front Desk & Client Care Specialist

Mission Pet Health; Solon (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discounted veterinary care

Online discount platform

Teladoc access

Job summary

Solon Veterinary Hospital in Solon, Ohio, is seeking a Receptionist to manage a multi-line phone system, greet clients with a positive attitude, and support seamless care coordination. You will handle medical records, scheduling, and financial transactions while promoting pet wellness and compassionate care.

We offer a supportive culture with opportunities for professional growth, a focus on AAHA standards, and a network that values teamwork and patient outcomes.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage stressful situations with good judgment.
• Strong organizational abilities and multitasking in a fast-paced setting.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle payments.
• Advocate for Pet Health: educates clients on preventative care and services.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Tools

Veterinary software

Job description

Solon Veterinary Hospital in Solon, Ohio, is seeking a Receptionist to manage a multi-line phone system, greet clients with a positive attitude, and support seamless care coordination. You will handle medical records, scheduling, and financial transactions while promoting pet wellness and compassionate care.

We offer a supportive culture with opportunities for professional growth, a focus on AAHA standards, and a network that values teamwork and patient outcomes.