Veterinary Front Desk & Client Services Pro

Hillside Small Animal Hospital; Batavia Township (OH); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Life insurance

Disability

EAP

401k with company match

Paid time off

Job summary

Hillside Small Animal Hospital in Batavia, OH, is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and assist with daily patient flow. The role requires handling multi-line phones, processing payments, and providing compassionate service in a fast-paced setting.

Part-time position with Monday–Friday availability and alternating Saturdays. Benefits include health insurance, life/disability, EAP, 401k with company match, and PTO,

Qualifications

• 1+ years in customer service, reception, or client-facing role.
• Experience with veterinary practice management software preferred.
• Excellent verbal and written communication; compassionate client service.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow; schedule coordination.
• Answer multi-line phones and assist in-person clients; process transactions.

Skills

Customer service

Front-desk experience

Multi-line phones

Communication skills

Team player

Tools

EzyVet

Job description

Hillside Small Animal Hospital in Batavia, OH, is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and assist with daily patient flow. The role requires handling multi-line phones, processing payments, and providing compassionate service in a fast-paced setting.

Part-time position with Monday–Friday availability and alternating Saturdays. Benefits include health insurance, life/disability, EAP, 401k with company match, and PTO,