Full-Time Urgent Care Patient Services Associate

aah; New Berlin (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Job summary

Advocate Health is seeking an administrative front desk professional for multiple Urgent Care clinics in Wisconsin. The role involves greeting patients, registering information, verifying insurance, collecting payments, and coordinating appointments across a rotating schedule.

This full-time position requires high school education and strong customer service, communication, and computer skills to support efficient patient flow and accurate record-keeping in a fast-paced medical office

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced medical office environment.
• Basic computer literacy including MS Office and email.

Responsibilities

• Greet patients and visitors; respond to information requests.
• Register patients; collect demographics and insurance information.
• Verify insurance and collect payments; post payments and update data.
• Schedule appointments; manage cancellations and reschedules.
• Update records and communicate changes to patients and departments.
• Assist with patient flow and provide directions or transportation help.
• Perform visit closure and schedule follow-ups.

Skills

Customer service

Communication

Interpersonal skills

Computer skills

Data entry

Organizational skills

Attention to detail

Reading/writing instructions

Education

High School Graduate

Tools

Microsoft Office

Email

Job description

Advocate Health is seeking an administrative front desk professional for multiple Urgent Care clinics in Wisconsin. The role involves greeting patients, registering information, verifying insurance, collecting payments, and coordinating appointments across a rotating schedule.

This full-time position requires high school education and strong customer service, communication, and computer skills to support efficient patient flow and accurate record-keeping in a fast-paced medical office