Urgent Care Office Assistant — Multitask & Support Teams

SSM Health; Madison (WI); On-site; USD 32,000 - 42,000; Part time

Job summary

SSM Health Urgent Care Madison is seeking an Office Assistant to support the clinic as a communication hub among patients, providers, clinical staff, imaging and lab services to ensure efficient patient care.

The role involves multitasking across scheduling, answering phones, maintaining records, coordinating patient needs and supporting office operations in a fast-paced environment. A high school diploma or GED is required, with one year of experience preferred.

Qualifications

• High School diploma or GED, or 10 years of work experience.
• One year experience in a similar administrative role is preferred.

Responsibilities

• Greets patients and visitors, answers and screens calls, files, and distributes mail.
• Maintains patient records and assists with scheduling and office operations.
• Coordinates patient needs and communicates with providers and staff to ensure efficient care.

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health Urgent Care Madison is seeking an Office Assistant to support the clinic as a communication hub among patients, providers, clinical staff, imaging and lab services to ensure efficient patient care.

The role involves multitasking across scheduling, answering phones, maintaining records, coordinating patient needs and supporting office operations in a fast-paced environment. A high school diploma or GED is required, with one year of experience preferred.