Patient Services & Admin Coordinator

Hugh Chatham Health; Manitowoc (WI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Dental, Vision, Life Insurance

Short- and Long-Term Disability

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health in Manitowoc, WI seeks an experienced administrative assistant for the Outpatient Rehabilitation department. This full-time role (30 hours/week) greets patients, collects co-pays, schedules appointments, manages calendars, and handles basic clerical tasks.

You will use Microsoft Office, maintain records, generate reports, process referrals, and support billing and registrations. No weekends; training provided; health care experience preferred but not required.

Qualifications

• High School Diploma or equivalent.
• Typically 1 year of scheduling, customer service, and administrative/clerical experience.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Greets patients and visitors, collects co-payments, and answers routine information requests.
• Schedules and maintains calendar of appointments; coordinates related admin tasks.
• Enters patient information into the computer system and coordinates with physician offices as needed.
• Answer calls, screen triage, and resolve problems appropriately.
• Assembles and releases patient records; works with Medical Records for notes.
• Generates and distributes basic reports; handles mail and office equipment.
• Completes referrals, tracks re-authorizations, processes registrations, and gathers required information.
• Supports billing/reimbursement forms and data gathering for reports.

Skills

Multi-tasking

Microsoft Office

Organizational skills

Communication skills

Office equipment operation

Education

High School Diploma

Tools

Excel

PowerPoint

Access

Word

Job description

Advocate Health in Manitowoc, WI seeks an experienced administrative assistant for the Outpatient Rehabilitation department. This full-time role (30 hours/week) greets patients, collects co-pays, schedules appointments, manages calendars, and handles basic clerical tasks.

You will use Microsoft Office, maintain records, generate reports, process referrals, and support billing and registrations. No weekends; training provided; health care experience preferred but not required.