Full-Time Traveling Patient Service Specialist II

Sutter Health; Mountain View (CA); On-site; USD 44,000 - 62,000; Full time

Job summary

Sutter Health is seeking a Front Desk/Patient Access role at PAMF-Palo Alto Medical Foundation CAD to greet patients, verify information, and schedule appointments. You will also assist with intake procedures, billing, and ensuring privacy of PHI while coordinating with healthcare teams. Travel to South Bay locations may be required.

The position emphasizes strong communication, time management, and ability to work both independently and as part of a team in a fast-paced outpatient setting.

Qualifications

• HS Diploma or equivalent education/experience accepted.
• 1 year of recent relevant experience.

Responsibilities

• Greets and checks-in patients, verifies information, schedules appointments and updates the EHR.
• Facilitates intake procedures and collects payments for services.
• Maintains privacy and safety per regulations and policies.
• Travel coverage at various Sutter locations as needed.

Skills

Insurance basics

Billing

Communication

Time management

MS Office

Teamwork

Independence

Problem solving

PHI privacy

Collaboration

Education

HS Diploma or equivalent

Tools

Microsoft Office

Job description

Sutter Health is seeking a Front Desk/Patient Access role at PAMF-Palo Alto Medical Foundation CAD to greet patients, verify information, and schedule appointments. You will also assist with intake procedures, billing, and ensuring privacy of PHI while coordinating with healthcare teams. Travel to South Bay locations may be required.

The position emphasizes strong communication, time management, and ability to work both independently and as part of a team in a fast-paced outpatient setting.