Full-Time Transit Dispatcher & Scheduler - Impactful Role

Southcentraltransit; Breese (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Paid Time Off

Job summary

South Central Illinois Mass Transit in Breese, IL, is seeking a Full-Time Dispatcher/Scheduler to coordinate vehicle and driver schedules and provide excellent customer service onsite. You will handle clerical tasks, maintain client records, and resolve issues related to routes, ensuring reliable transit for the community.

The role requires map-reading, Microsoft Office proficiency, and strong communication, organization, and problem-solving skills.

Qualifications

• Ability to read a map and provide written/oral directions and instructions
• Proficiency in Microsoft Office
• Excellent critical thinking, decision making, and problem solving skills
• Excellent communication
• Organization and multitasking skills
• Requires high school diploma, GED, or related experience
• Minimum two years of customer service experience preferred

Responsibilities

• Assign and schedule vehicles and drivers for efficient passenger transportation
• Perform clerical tasks such as typing, filing, and basic math
• Be the friendly voice on the phone assisting clients with scheduling needs
• Keep client information accurate and up-to-date and resolve issues related to missing, misrouted, or delayed routes
• Contribute to reliable transit services for the community

Skills

Map reading

Customer service

Communication

Organization

Multitasking

Problem solving

Decision making

Critical thinking

Education

High school diploma / GED

Tools

Microsoft Office

Job description

South Central Illinois Mass Transit in Breese, IL, is seeking a Full-Time Dispatcher/Scheduler to coordinate vehicle and driver schedules and provide excellent customer service onsite. You will handle clerical tasks, maintain client records, and resolve issues related to routes, ensuring reliable transit for the community.

The role requires map-reading, Microsoft Office proficiency, and strong communication, organization, and problem-solving skills.