Full Time Supervisor

Levi Strauss; Lake Elsinore (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor to join their store management team. This role is pivotal in creating an engaging store experience, leading a team to deliver exceptional customer service, and driving sales performance. The ideal candidate will have a growth mindset and a passion for retail, with the ability to coach and develop talent. Enjoy a flexible schedule in a fast-paced environment while contributing to a brand that values sustainability and inclusion. Join a company that offers comprehensive benefits and a supportive culture where your contributions truly matter.

Benefits

401K match

Paid volunteer time

60% product discount

Paid Family Leave

Qualifications

• Progressive retail leadership experience with proven coaching skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Create a compelling store experience by engaging consumers and coaching associates.
• Resolve consumer concerns and partner with management on elevated issues.
• Supervise store team in the absence of management.

Skills

Retail Leadership

Coaching Skills

Customer Service

Cash Handling

Problem Solving

Education

High School Diploma or GED

Job description

JOB DESCRIPTION

You're an original. So are we.

We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's, Dockers, Denizen and Signature by Levi Strauss & Co.

Supervisor Role

Supervisors contribute as an integral member of the store management team by implementing strategies and ensuring operational excellence to maintain brand equity, customer satisfaction, and financial growth.

About the Role

1. Creates a high-energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising, and coaching on sales training to ensure the highest level of service and sales.
2. Proactively resolves consumer concerns in line with company policy, partnering with the store manager on elevated issues.
3. Participates in training new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policies, and other responsibilities.
4. Partners with store management to set expectations, coach, and foster an environment of engagement, retention, and talent development, delivering formal performance feedback.
5. Handles cash and merchandise operations efficiently, including shipment processing, floor set, markdowns, and replenishment, while maintaining standards and compliance with store policies.
6. Works with the Store Manager and other leaders to adapt strategies and meet or exceed sales and performance goals daily.
7. Supervises store team in the absence of management.
8. Ensures compliance with all store policies, procedures, and directives from management.

About You

1. Enjoys staying busy and managing multiple tasks in a fast-paced, deadline-driven environment.
2. Exhibits behaviors aligned with a culture of inclusion and belonging.
3. Self-starter with a growth mindset, eager to learn new tools and adapt to initiatives.
4. Has progressive retail leadership experience with proven coaching and training skills.
5. Available to work a flexible schedule, including evenings, weekends, and holidays.
6. Capable of performing all essential job functions, including lifting up to 40 pounds, standing, walking, and other physical activities, with reasonable accommodations as needed.
7. Must have reliable transportation.
8. High school diploma or GED preferred.

We offer comprehensive benefits, including:

• 401K match: $1.25 for every $1.00 contributed up to 6% of pay.
• Five hours of paid volunteer time per month.
• Product discount of 60% off regular-price merchandise.
• Paid Family Leave.

We are committed to equal opportunity employment, prohibiting discrimination based on race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or expression, marital status, veteran status, disability, or other protected classes.