Full-Time Store Manager – Lead Team & Community Impact

The Salvation Army Southern California; Covina (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Salvation Army Southern California is hiring a full-time Store Manager for our Covina store. This role leads store operations, drives sales, and guides a team to achieve performance targets while supporting the Adult Rehabilitation Program.

You will oversee daily operations, staff training, scheduling, payroll, and customer/donor relations, ensuring safety and compliance with ARC policies and governmental regulations.

Qualifications

• Minimum High School Diploma or equivalent (some college preferred).
• Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Valid Driver’s license, pass a MVR check, proof of insurance and access to a motor vehicle.

Responsibilities

• Meet sales and income budget expectations while managing expenses to maximize profitability.
• Direct day-to-day operations including opening/closing, POS operations, inventory and donations management, ARC standards.
• Hire, train and coach store staff; conduct evaluations and corrective actions with HR coordination.
• Schedule staff and monitor payroll records, time and attendance.
• Deliver high levels of customer and donor satisfaction and maintain community relations.
• Oversee back room processing and ensure timely inventory placement on sales floor.
• Protect store currency, inventory, and property; manage deposits and security.

Skills

Leadership/management

Communication

Customer service

Office software

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The Salvation Army Southern California is hiring a full-time Store Manager for our Covina store. This role leads store operations, drives sales, and guides a team to achieve performance targets while supporting the Adult Rehabilitation Program.

You will oversee daily operations, staff training, scheduling, payroll, and customer/donor relations, ensuring safety and compliance with ARC policies and governmental regulations.